The police are under an incredible amount of pressure. Their resources are being pushed tighter and tighter.

Most do the absolute best they can and anything that jeopardises that could be making it harder for them to do their job.

One of the most stressful jobs you can do at the police is to be an emergency call handler. You are often the first person a distressed caller will speak to.

You’ll have to deal with incredibly difficult conversations and try and reassure those in danger that you are on your way.

There are times, however, that you have to deal with calls that aren’t what you should be dealing with.

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These are just seven of the most bizarre calls police in Avon and Somerset have had to deal with. We’re able to gain valuable insight into these, and the life of an emergency call handler, thanks to two people who tweet some of their goings on.

On is called Lisa Police Operator, who goes by the Twitter handle @LisaPolice999 and the other is called Susie, who goes by the Twitter handle @susie_999.

1. Can I get my cannabis back please?

If you are found with cannabis, the police will take it away. They’re taking it away for a reason.

It’s illegal.

So it is beggers belief that someone would actually call the police and ask for it back. Yet that’s what someone has done here.

We’re afraid the answer is no. You can’t have your cannabis back.

2. Accidental coffee 999 call

Fair enough. This wasn’t exactly the callers fault. But you do need to try and make sure you don’t pocket dial police or accidentally dial them while wiping up a spillage.

Try and remove your phone from the area before you start fumbling around on or near the screen.

3. Happy New Year

If you have time to wish an emergency call handler Happy New Year, you’re not really in an emergency are you.

Perhaps the 101 number might suit you better?

But, manners are always nice. Just use them in the appropriate circumstances. 999 is for emergency calls only.

Calls when police need to be dispatched immediately.

4. How do I switch my house alarm off?

Don’t get us wrong. This can be an absolute nightmare.

Sometimes you can’t find the guide which shows you have to switch it off.

Sometimes you’ve forgotten to code.

But it’s not a matter for the police to deal with. You’re going to have to sort it out yourself.

Or perhaps call an electrician or the people the installed your security software.

5. My Facebook account has been hacked

Fine. It’s stressful. But Facebook are the people that deal with this. Not the police.

In fact, if you really want the best help with dealing with a Facebook hack, you really are best going to the people that made the programme in the first place.

There are a number of help guides on Facebook. There is entire section dedicated to what you should do if your Facebook account has been hacked.

6. He called how many times?!

Reaching just double digits in your calls to the police would be remarkable. But calling 457 times?!

Well, although Lisa says this is a slight exaggeration, you’ve got to question just how many times he called for police to be sent out.

Don’t get drunk and call the police. In fact. Don’t call anyone. You’re always going to regret it the next day.

7. Beware of the spider

Yes, spiders can be scary. But we don’t live in Australia. They’re not massive and poisonous. They’re just a little creepy.

They certainly don’t merit calling the police.

You just going to have to muster up some courage I’m afraid. Grab a plastic container or something. Slip that over the spider and away you go.

Do you have a story to share? Let us know. Get in touch using james.wood@westgaz.co.uk , call 07870 505 906 or tweet me @James Wood24



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